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Frequently Asked Questions

  •  Can a landlord refuse to rent an apartment to me because of: my place or origin, race, citizenship, religion, disability, age, sex, marital status, sexual orientation, or the fact that I am pregnant or have children, or the fact that I am receiving social assistance???

    • NO, The Ontario Human Rights Code makes it illegal for landlords to discriminate against you in any listed ways.

  • Can a landlord ask for the first and last month’s rent?

    • YES, most landlords will require this. The last month’s rent acts as a deposit, and the money is held as payment for the last month of rent.

  • Can a landlord enter my apartment at any time?

    • NO. The landlord must typically provide the tenant with 24-hour written notice before they enter the apartment. In most situations, the landlord is only permitted to enter your apartment between 8 am and 8 pm. However, the law will allow your landlord to enter your apartment without notice in the case of emergency, or if you agree to let them in.

  • I signed my lease even though the place was in poor condition. Do I have the right to ask the landlord to make repairs?

    • YES. The landlord has a responsibility to make sure your apartment meets the minimum health and safety standards. Any contact with your landlord should be documented in writing to avoid issues in the future.

  • Can a Landlord ask for a Security deposit or damage deposit?

    • NO. Security deposits and damage deposits are considered illegal in the province of Ontario.​

  • Can A landlord lock me out of my unit

    • No. A landlord cannot lock out a tenant.​

  • Can I be evicted at any time without warning?

    • No. A landlord cannot kick someone out without giving them 30 days' notice.​

  • Can a Landlord ask for my SIN Number

    • YES they can BUT you are not obligated to provide it​.

Can a Landlord make a request for a spare key to my unit?

Yes, it is legal for landlords to have spare keys to rental units

Can a Landlord 

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